The world today can feel stressful. The news is filled with stories of divisive politics, dramatic social change, dire consequences of climate change, and helplessness in the face of global conflict and terrorism. All of these issues are a wake-up call for people and organizations to be proactive about developing Resilience.
Since its first introduction, the concept of Emotional Intelligence has interested business professionals and academics alike. The objective has been to identify those abilities that account for the difference between star performers and average performers and the determine how to develop those abilities.
DISC® is a common assessment tool in organizations. The instrument sheds light on employees’ behavioral preferences and provides customized strategies employees can use to improve the way they communicate and connect to others.
This paper describes this assessment as well as TRACOM’s Behavioral EQ program.
Emotional Intelligence (EQ) is a concept focused on how effectively people work with others. Emotional Intelligence skills are unique from a person’s technical skills and cognitive abilities. Multiple studies have shown that Emotional Intelligence competencies often account for the difference between star performers and average performers, particularly in positions of leadership.
Organizations are seeing that coaching is a valuable asset and even a necessary fixture of the modern workplace. This survey found that the coaching paradigm is moving from an as-needed basis to regular meetings, and that coaching is becoming an integral part of leadership development programs rather than a short term tool to solve conflict.