Whitepaper: Agility and Resilience

The “need to be Agile” has become a rallying call for organizations everywhere, and for good reason. The pace of change has quickened dramatically and organizations worldwide have been disrupted by industry-altering change.

Whitepaper: Mind the Agility Gap

This whitepaper is a warning to HR and learning executives of the potentially dangerous gap between what organizations must do to achieve long-term success and the current lack of HR focus on developing agility across the organization.

Whitepaper: The Impact of Emotional Intelligence in the Workplace

Since its first introduction, the concept of Emotional Intelligence has interested business professionals and academics alike. The objective has been to identify those abilities that account for the difference between star performers and average performers and the determine how to develop those abilities.

Whitepaper: Emotional Intelligence and DiSC®

DISC® is a common assessment tool in organizations. The instrument sheds light on employees’ behavioral preferences and provides customized strategies employees can use to improve the way they communicate and connect to others.
This paper describes this assessment as well as TRACOM’s Behavioral EQ program.

Whitepaper: Putting Emotional Intelligence to Work

Emotional Intelligence (EQ) is a concept focused on how effectively people work with others. Emotional Intelligence skills are unique from a person’s technical skills and cognitive abilities. Multiple studies have shown that Emotional Intelligence competencies often account for the difference between star performers and average performers, particularly in positions of leadership.

Whitepaper: Using SOCIAL STYLE® Training for More Successful Coaching

Organizations are seeing that coaching is a valuable asset and even a necessary fixture of the modern workplace. This survey found that the coaching paradigm is moving from an as-needed basis to regular meetings, and that coaching is becoming an integral part of leadership development programs rather than a short term tool to solve conflict.

Whitepaper: Effective Management through Interpersonal Skills Training

Managers face a host of responsibilities every day, and none so important as interacting in effective and meaningful ways with both direct reports and executives. Managers attain their position due to exceptional “hard” skills, but some have stronger interpersonal (“soft”) skills than others.

Whitepaper: Managing Workplace Conflict

Managers spend up to 42% of their work time resolving conflict, but it does not always have to be a negative experience. Understanding others’ interpersonal differences can help individuals have more satisfying interactions and help organizations increase productivity and retention.

Whitepaper: Selling Beyond the Product and SOCIAL STYLE®

Selling Beyond the Product™ is a model that enhances sales success by providing strategies to become credible advisors to their customers. SOCIAL STYLE® enhances the effectiveness of the process by highlighting the importance of customers’ and salespeople’s unique work Styles.