The Role of SOCIAL STYLE Training in Managing Workplace Conflict
Conflict is an inevitable reality of interacting with others. Different perceptions, priorities and personalities cause people to disagree, sometimes with disastrous results. The award-winning “Managers as Negotiators” study revealed that managers spend up to 42% of their work time resolving conflict. But conflict does not
always have to be a negative experience, and understanding others’ interpersonal differences can help individuals have more satisfying interactions and help organizations increase productivity and retention.