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Each Style of person interacts with customers in u

Each Style of person interacts with customers in unique ways, and sometimes people's Style behaviors don't match the needs of customers or clients. There are some specific tips you can use to help individuals improve their customer and client relations. Expressive Style people are naturally spontaneous and approachable; therefore they can form very open and trusting relationships with customers and clients. They need to be careful that they don't rely only on charm to influence their customers and clients. In the long-term this type of behavior can be interpreted as disingenuous and unhelpful, and can alienate some people. On occasion these individuals can also be unprepared and disorganized, leading to mistakes that can make clients question their abilities. You can help these individuals by coaching them to make the most of their approachable and casual tendencies in order to learn about customers' true feelings, needs, and motivations. To do this, they should be careful to not talk so much that customers are not allowed the opportunity to fully express themselves. They can also slow down enough to pay close attention to customers' behavior, especially non-verbal indicators. This will help ensure that their customers have been heard and understood.
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#socialintelligence #emotionalintelligence #mindfulness #motivation #inspiration #mindset #personaldevelopment #success #growthmindset #leadership #lifecoach #personalgrowth #wellbeing #psychology #selfawareness #coaching #humanresources #business #work #job #humanresourcesmanagement #professionaldevelopment #leadershipdevelopment #employeeengagement #businesscoaching #careeradvice #communication #careerdevelopment #careergoals #career

A good first step in increasing self-confidence is

A good first step in increasing self-confidence is to understand the specific areas where you lack it. Take time and keep a list that identifies specific situations or areas where you lack self-confidence, as well as your perceived reasons for your lack of confidence. Write this down on paper. It is more effective to write this information on paper (or electronically, of course) rather than simply making a mental list. Research has found that the act of writing helps people solve problems more effectively. Is your lack of confidence because you do not have specific skills, you have a stressed relationship with someone, or you are hesitant to share your ideas with others? For the most pressing situation that challenges your confidence, develop a specific behavioral strategy to increase your confidence. Practice this new behavior as frequently as possible, every day if you can. For instance, increase your knowledge, take a positive step each day to strengthen a relationship, or share your ideas through email or another format that causes less anxiety. In this way, you are increasing confidence through identifying a specific target and practicing your abilities in that area.
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#communicatebetter #betterrelationships #eqmatters #gratitude #mind #wisdom #affirmation #positivity #socialintelligence #lifecoach #lifecoaching #businesscoach #mindset #lifelessons #selfdevelopment #leadership #productivity #employeeengagement #resilience #adaptability #inspiration #businessskills #businesstips #sales #humanresources #businesstraining #businesscoaching #successtips #emotions #eqtraining

92% of executives said soft skills were equal to o

92% of executives said soft skills were equal to or more important than technical skills. @wsj

“The pace of change is fueling demand for adaptable, critical thinkers, communicators, and leaders. As technology accelerates, soft skills are in high demand to fuel people and business growth. In successful organizations 'soft skills' are more important than ever.”
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#softskills #peopleskills #lifeskills #interpersonal #relationships #mindfulliving #mindfulnesscoach #mindfulness #lifecoach #mindful #employeeengagement #leadership #culture #goals #employeewellness #humanresources #coaching #stressmanagement #communication #communicationtraining #workplacedevelopment #professionaldevelopment #interpersonalskills #communicationskills #inspiration #business #motivation #personalgrowth #businesslife #businesstips

Other people see Expressive Style individuals as p

Other people see Expressive Style individuals as personable, open, and active. Of all the Styles, these individuals are the most likely to share their opinions and feelings without hesitation. Because they are spontaneous and energetic, they can help co-workers to not only have fun, but also to solve problems and achieve greater innovation. These individuals have a strong need for personal approval, and this can cause problems for other people. They can be seen as too talkative and opinionated, and others can feel overwhelmed by them. They can be perceived as aggressive and overly dramatic, leaving others to feel offended, personally attacked, or simply unable to join in conversations.
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#communicatebetter #betterrelationships #eqmatters #gratitude #mind #wisdom #affirmation #positivity #socialintelligence #lifecoach #lifecoaching #businesscoach #mindset #lifelessons #selfdevelopment #leadership #productivity #employeeengagement #resilience #adaptability #inspiration #businessskills #businesstips #sales #humanresources #businesstraining #businesscoaching #successtips #emotions #eqtraining

The first step toward increasing influence is to d

The first step toward increasing influence is to determine your goals for influencing others. This will be invaluable in determining your strategy. Is it because you have an idea that you think would benefit the organization or department? Is it because you feel that you are perceived as a follower rather than an initiator? Is it because you want to have more influence as a way to promote yourself?

Emotional Intelligence matters.
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#emotionalintelligence #eqtip #socialintelligence #emotionalintelligence #mindfulness #motivation #inspiration #mindset #personaldevelopment #success #growthmindset #leadership #lifecoach #personalgrowth #wellbeing #psychology #selfawareness #coaching #humanresources #business #work #job #humanresourcesmanagement #professionaldevelopment #leadershipdevelopment #employeeengagement #businesscoaching #careeradvice #communication #careerdevelopment

By 2030, the number of jobs in soft-skill intensiv

By 2030, the number of jobs in soft-skill intensive occupations is expected to grow at 2.5 times the rate of jobs in other occupations. (Deloitte)

Given the importance of soft skills, we must continue to invest in improving our soft skills which will bring significant benefits – to both individuals and businesses.
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#softskills #peopleskills #lifeskills #interpersonal #relationships #mindfulliving #mindfulnesscoach #mindfulness #lifecoach #mindful #employeeengagement #leadership #culture #goals #employeewellness #humanresources #coaching #stressmanagement #communication #communicationtraining #workplacedevelopment #professionaldevelopment #interpersonalskills #communicationskills #inspiration #business #motivation #personalgrowth #businesslife #businesstips