Behavioral EQ Training ModelTM

TRACOM’s Emotional Intelligence Training Model was researched, designed and developed to measure two distinct concepts: Emotional Intelligence and Behavioral Intelligence.


The new generation of Emotional Intelligence training focuses on behavior

The new generation of Emotional Intelligence training programs focuses on these behavioral aspects, so we now distinguish between ‘Emotional Intelligence’, which focuses on emotion awareness, recognition, and understanding, and ‘Behavioral Intelligence’, which represents practical skills that directly influence others and our own effectiveness.

TRACOM’s Behavioral EQ Model

TRACOM’s Behavioral EQ Model is based on the latest research in both brain function and performance. It focuses on the most important elements of Emotional Intelligence and those that can be successfully developed. The Behavioral EQ training program and assessment has been experienced by learners in 40+ countries all over the world and has Master Certified Instructors located in Europe, America, Asia, Oceania, and Africa.

  • Research clearly shows most existing EQ models are too broad and unfocused to be effective
  • TRACOM’s BEQ Model was developed over 4 years, focusing on only those skills that research demonstrated actually improved performance
  • Behavioral EQ emphasizes behavior — the outward actions that others notice and respond to
  • The BEQ program has been experienced by participants in 40+ countries all over the world

The modern workplace calls for a new kind of Emotional Intelligence Training

The modern workplace calls for a new kind of Emotional Intelligence training program focused on the most practically important aspects of EQ, specifically on modern workplace challenges. Research shows that the behavioral elements of EQ training — the aspects of the model that focus on our actions — lead to the most visible and meaningful improvements. These same behavioral aspects have proven to be the best predictors of job performance and success.

The Behavioral EQ Model

Emotional Intelligence — Self

∙ Emotion Awareness – awareness of one’s own emotions and their impact on outward behavior.

∙ Self-insight – the accuracy of one’s awareness of personal strengths and limitations. Includes openness to feedback and self-development

∙ Self-confidence – feelings of self-worth and personal competence. An indicator of confidence and the ability to convey this confidence to others

Behavioral Intelligence — Self

∙ Self-control – the ability to control emotions and impulsive urges. It is an indicator of ability to stay composed and focused

∙ Stress Management – the ability to withstand pressure and regulate reactions to stress

∙ Conscientiousness – the capacity to take personal responsibility for performance

∙ Optimism – the ability to maintain a positive perspective and achieve goals even in difficult circumstances

Emotional Intelligence — Others

∙ Emotion Perception – the ability to perceive and understand emotions others are expressing

∙ Empathy/Openness – the ability to consider someone else’s perspective and display openness to others’ viewpoints

∙ Listening – the ability to actively listen and display an understanding of communications

Behavioral Intelligence — Others

∙ Building Relationships – the ability to develop and maintain meaningful and positive relations with others

∙ Influencing Others – the ability to persuade others

∙ Motivating Others – the ability to motivate and guide others toward a vision or goal

∙ Flexibility – the ability to adapt to new circumstances and changing priorities

∙ Innovativeness – the capacity to generate novel ideas and be open to new information.