Training Tomorrow’s Leaders Today: Building Soft Skills in Gen Z Employees
As Generation Z enters the workforce with strong technical skills, some organizations are noticing a significant lack in essential soft skills such as communication, adaptability, emotional intelligence and conflict resolution. A recent Psychology Today article, “The Soft Skills Dilemma for Gen Z in the Workplace” by Nathan D Iverson, Ph.D., attributes Gen Z’s soft skills gap to their heavy digital upbringing and limited social development during the pandemic.