A recent Forbes article highlights a growing concern among managers: Gen Z workers are often seen as lacking crucial soft skills, making employers hesitant to hire them. The COVID-19 pandemic heightened this issue, as many young professionals entered the workforce with limited in-person interaction, remote schooling and few opportunities to develop workplace communication skills. According to a survey, many leaders cite communication, problem solving, creativity, collaboration, adaptability and conflict resolution as key areas where young professionals struggle. While these skills may not come naturally to every new employee, there’s good news—soft skills can be taught, and training in these areas is highly effective.
The Reality of the Soft Skills Deficit
Managers are recognizing that while Gen Z employees bring fresh perspectives, tech-savviness and ambition to the workplace, they also need support in interpersonal areas. However, this isn’t an insurmountable problem. Two-thirds of people agree that training in soft skills significantly improves workplace performance. Rather than writing off an entire generation, companies can take proactive steps to equip their young workforce with the tools they need to thrive.
The Power of Soft Skills Training
Organizations like TRACOM Group specialize in helping employees develop these critical skills. Their training programs provide measurable results, equipping workers with the ability to navigate workplace challenges effectively. Consider these compelling statistics:
- 92% said that understanding SOCIAL STYLE differences made it easier to address underlying issues in workplace conflicts. Conflict resolution is a major area of concern for managers, and structured training can provide employees with the tools to navigate disagreements with different Styles.
- 80% agreed that Resilience training helped them remain flexible when things change. Given the fast pace of modern work environments, the ability to manage stress and setbacks is a game-changer.
- 97% of participants said the Agility knowledge and skills they gained are directly relevant to their work. In an ever-evolving professional landscape, innovation and creative problem-solving are essential.
Investing in Gen Z’s Success
Rather than dismissing Gen Z workers for lacking soft skills, businesses should recognize the opportunity to nurture and develop these talents. With the right training, young professionals can become strong communicators, adaptable problem solvers, and effective team players—qualities that benefit both employees and employers alike.
By leveraging programs like those offered by TRACOM Group, companies can turn potential weaknesses into strengths, fostering a more collaborative, resilient and high-performing workforce. Businesses that prioritize these programs will be in a better position to attract, retain, and develop top talent. Don’t neglect a whole generation of workers—prepare them for the evolving demands of the workplace.
