The Skills Employers Want, But Can’t Get

Technical Skills are Strong, but Social Intelligence Lacking in Young Employees Today’s graduates from colleges, universities and post-graduate programs might appear to be more prepared than ever.  They have specialized functional skills, technological savvy and a global worldview that surpasses previous generations.  But they often lack the skills that actually are the most important for… Read More

Picking the Right Solution

Which Social Intelligence Skills Should You Focus on First? First, Understanding the Trifecta: Mindset, Emotion, Behavior. Each aspect of the Social Intelligence (SQ) trifecta plays an important role in optimizing outcomes for individuals and for organizations. But how do companies determine where to start? What approach or program is the right first step? How do… Read More

So WHAT is Social Intelligence Anyway?

Social Intelligence isn’t about our social lives or our social media savvy. And it’s not an intelligence score like IQ. Social Intelligence is our ability to understand and manage our behavior even on days when our emotions or thoughts may be a little off center. It’s also about understanding how others think, act and react… Read More

The Social Intelligence Trifecta: Behavioral Style, Emotional Intelligence and Mindset

There are three highly interdependent elements of Social Intelligence: Behavioral Style, Emotional Intelligence and Mindset. Collectively they make us tick as social individuals. And the best news is that Social Intelligence training helps achieve dramatic improvements in performance. Behavioral Style Early in life, people develop behavioral preferences which we find comfortable. Partly the result of… Read More

A Brief History of Social Intelligence

Simple in concept, but sometimes challenging in practice, social intelligence helps accelerate one’s human capabilities.  This is particularly important when interacting with others in the workplace and out. Early Research on Social Intelligence The concept of social intelligence goes back more than 100 years to American psychologist and adult learning researcher Edward Thorndike who described… Read More

Video: What is Behavioral EQ?

Many people are aware of the importance of Emotional Intelligence and how, in many job functions, it is a greater predictor of success than IQ, but TRACOM’s EQ Model goes one step further by also focusing on the EQ behaviors associated with workplace success. In this short video, you’ll learn more about TRACOM’s Behavioral EQ… Read More

Trends in Leadership are Crying Out for Emotional Intelligence

According to a recent trend review from Forbes, there are 14 significant factors in leadership, human capital and culture that will shape organizations beyond 2018. Of them, 10 out of 14 are directly impacted by the presence of (or lack of) observable Emotional Intelligence in leaders. According to the article, focus areas for leaders must… Read More

Penn State Health Behavioral EQ Transforms Leaders, Culture and Customer Care

THE REAL FACES OF SOCIAL INTELLIGENCE The TRACOM Group went on a client road tour this past year to collect the stories, successes and insights of our clients. The video stories collected include personal and professional anecdotes of how Social Intelligence programs — SOCIAL STYLE, Behavioral EQ, Resilience and Agility — have impacted the lives,… Read More

On Demand Webinar: Using EQ Training to Change Behavior & Reshape Healthcare at Penn State Health

Penn State Health System is sharpening the emotional intelligence of its leaders to reshape how they deliver care in an empathetic, productive way. Led by L&D trailblazer Michelle Duncan, the organization is going beyond most contemporary training—simply offering an understanding of emotional intelligence and how it affects us—to focus on behaviors. She believes a self-awareness of… Read More

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