SOCIAL STYLE Tip of the Day: How does the Amiable Style Person Prefer to Get Difficult News?

Nobody wants to receive difficult news, and it can be challenging for the person delivering the news to frame the message in an acceptable way. However, there are some Style-related tips for delivering difficult messages. With Amiable Style people, be empathetic and supportive. Showing that you understand the impact of the news can help them to accept the message. If the message involves a difficult decision, clearly explain to them the reasons for the decision, and point out any opportunities for them to contribute within the new circumstances. If the message is related to them personally, be sure to separate performance issues from your personal relationship with them. Allow them plenty of opportunity to share their perceptions and feelings, and collaborate to find options going forward.