Video: TRACOM Speaker Luke Ross on Resilience

Luke Ross, TRACOM Master Trainer and Facilitator, speaks on how to counteract the brains natural negative response to change, stress and adversity.

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When you find yourself in an emotionally charged s

When you find yourself in an emotionally charged situation, maintain self-control by solving a mental problem. This works by forcing your brain into action, preventing it from releasing stress hormones that create strong physical and emotional responses. Actively distracting yourself is an effective way to maintain self-control. If you are suddenly in a situation where you are feeling anger or frustration, for instance, shift your focus from the other person or situation to a mental problem. Make the problem challenging. For example, work out the solution to 15 x 18. This will force your brain to focus on the math problem and away from the stressful situation. The old adage that you should count to ten is not effective. The reason is that it is too easy and therefore, does not actively engage the brain. Distracting yourself with a difficult problem is an effective strategy for avoiding an emotional reaction. It is not important to solve the problem correctly. The point is to engage the brain region that solves problems, thereby preventing the emotional center of your brain from flooding the bloodstream with adrenalin and other stress hormones that cause strong emotional reactions.

If you polled a person's co-workers about the one

If you polled a person's co-workers about the one thing they should do more of, inevitably many people would focus on a person's Style Growth Action. For Amiable Style people this means they should initiate, or be more willing to take personal risks by stating their opinions and initiating activities. By being more assertive in expressing their true opinions, concerns and ideas, they will increase their own personal effectiveness and they will also have a positive effect on their co-workers. Their co-workers will have a better understanding of the person's beliefs, and the person will also have more influence over events.

Enhance your sense of humor. Humor can be a very e

Enhance your sense of humor. Humor can be a very effective strategy for dealing with stress. Research shows that the simple act of smiling (or even better, laughing) improves people's moods and immunity to stress. To use humor effectively, prepare ahead of time and then practice your new skill. To prepare, develop a 'library' of things that make you laugh. The library can be full of jokes, vignettes from movies or TV shows, funny things your friends have said, or anything else. The important thing is to have this library at your fingertips and ready to use. When feeling stressed, or when caught in a stressful situation, borrow from the library. Replace the negative emotions with something that literally makes you laugh out loud. Make a habit out of this, and you will feel much better!

Some aspects of effective leadership are universal

Some aspects of effective leadership are universal. We want our leaders to be honest, ethical, and competent. But different Styles of people look for specific attributes within their leaders, and even if you aren't in a formal leadership role, you can still display leadership abilities to those you work with.

Show your leadership ability to Expressive Style individuals by being outgoing and open in your communication. Be enthusiastic when you are sharing your plans and visions with them, since this will directly appeal to their emotions and hence commitment. If you are not in a leadership role, you can still model leadership behavior. These people will respond well to very direct behavior and especially to frequent communication. Stay involved with them and let them know how their work supports the team's goals.

Be the first to listen and the last to speak. In s

Be the first to listen and the last to speak. In situations where you are experiencing strong emotions, let others speak first. You will have the chance to express yourself in time, but this allows others to make their points and helps you to understand their opinions. With this understanding, you can then express your own viewpoints.

Driving Style people are focused on results, so th

Driving Style people are focused on results, so they will respond positively to compliments about their ability to achieve outcomes. Commend their perseverance and ability to get things done, particularly if their achievement involves the ability to maneuver through difficult obstacles or distractions. Tell them about the specific benefits and results that their achievement has had for the organization or others. They generally won't mind being congratulated publicly, but keep the compliments professional and unemotional.