Video: General Introduction to Behavioral EQ

EQ:  It’s more important than IQ, education and experience

TRACOM offers EQ training for the current workplace.  The new generation of Emotional Intelligence training programs focuses on these behavioral aspects, so we now distinguish between ‘Emotional Intelligence’, which focuses on emotion awareness, recognition, and understanding, and ‘Behavioral Intelligence’, which represents practical skills that directly influence others and our own effectiveness.

TRACOM’s Emotional Intelligence Training Model was researched, designed and developed to measure two distinct concepts: Emotional Intelligence and Behavioral Intelligence.  It teaches people how to recognize their emotions and those of others and then gives them tools to turn emotions into productive behavior. Emotional Intelligence also reinforces a positive mindset. Your people, your teams and your organization will be more connected and more effective with Behavioral EQ training.

And where many competitive EQ models are highly theoretical, TRACOM’s Behavioral EQ is practical, researched and focused to drive impact.  Learners come to understand their own emotional state and the triggers that can undermine them.  They also learn to understand other’s emotional state through the behaviors they exhibit.  With these two pieces of knowledge it becomes easier to identify problematic emotional situations.  You can more easily diffuse emotions and also separate emotions from other aspects of challenging business interactions.

In this video, Luke Ross, managing director or the Social Intelligence Group introduces TRACOM’s Behavioral EQ Model and training programs.  The Social Intelligence Group is TRACOM’s premier partner in Australia and works with leading organizations throughout Australia and Asia.

“What I love about this model is the inclusion of the behavioral dimension. Understanding that I can’t see the emotions that are going on in your head, but I can see the behaviors that you are exhibiting because of those emotions. Having that understanding and awareness has taken this a curriculum over the top.”

Amanda Hulse

Organizational Development Specialist, Penn State Health