Training During COVID-19

Humanity Is Shining Bright Once Again

Everyone is affected. Everyone is concerned. So many of us are staying at home. In a time of such uncertainty, disruption and fear, it’s been refreshing to see how many of us have suddenly started to once again become more human. I’ve had dozens of Zoom meetings with our employees, clients and partners in the last several days and have gotten to know people in ways I could not have conceived of just two weeks ago.

I have been invited, virtually, into the living rooms, dining rooms and kitchens of so many people. I have met their pets as they barked at the door, their children as they played close by their parents’ new home workspaces, and gotten a peek at loved ones as they headed to the kitchen to get a snack. For the first time in a long time, we’re all slowing down to talk to one another, to listen and share our stories, and to build more meaningful relationships.

TRACOM was created decades ago to help people interact more effectively with others, and during these difficult times we intend to continue to fulfill our mission—even as we’re told to stay away from others.  While necessary, this forced isolation is difficult for many people. We’re social creatures who seek out and benefit from interactions, so many of us are looking for alternative ways to interact with one another.

Fortunately, TRACOM was prepared to act quickly when COVID-19 hit. We executed our business continuity plan earlier this month and we’re open for business, adjusting as the situation evolves. We’re trying to step up our social contact with others—for the most part from home offices just like you—to provide personal development opportunities and take care of our clients.

Here are just a few of the things we are doing:

Webcasts on Resilience and Organizational Disruption and Change

We are hosting two webinars in the next four weeks that touch on the topics and importance of resilience and dealing with organizational change. With all the disruption and uncertainty in the air this is an important time to learn about our natural responses to stress and change and what our organizations can do to support our employees.

The Power of Resilience—In People and Organizations

Hosted by TRACOM and The Human Capital Institute

Tues, March 31, 1:00 pm ET

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How HR Can Support Resilience During Disruptive Change

Hosted by TRACOM and

Tues, April 28, 1:00 pm ET

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Offering Personal Development for Those Who Develop Others

Now that so many companies have had their previously scheduled training programs disrupted this is a great time for your trainers and facilitators to work on their own skills and development. We have seen an uptick in demand for these opportunities so we have expanded the number of our offerings scheduled for the next 2 months.

  • We provide virtual certification session to prepare your facilitators for delivering TRACOM programs in-class or virtually. And the best part is that it is mostly free! All you have to do is purchase the facilitator guide for the program you’d like to teach and sign up for the free virtual certification session and we will take care of the rest.
  • Free program showcases are available on an ongoing basis. This is a way for you to see our virtual training in action and learn new skills in the areas of Resilience, Agility, Emotional Intelligence, and SOCIAL STYLE.


Helping You Explore Delivering Training Virtually

We provide virtual-ready versions for all our Social Intelligence programs and work with a large number of clients who are delivering virtual training every day, even in this environment. Our offering is robust, and our team would be happy to talk to you about how we can assist your organization with virtual training solutions.

  • We offer four off-the-shelf SOCIAL STYLE OnDemand eLearning classes using our multi-rater or self-assessment profiles.
  • We can deliver any of our classroom programs virtually, or help you deliver, using Zoom, Adobe Connect, Blue Jeans, WebEx and other virtual learning platforms.
  • Our Resilience, Agility, Social Style and Behavioral EQ assessments are available in online versions.
  • SOCIAL STYLE Navigator is a great online tool for post-training skills reinforcement, featuring Style-based advice for common workplace scenarios.


Putting Our Resilience Training to Work for You

We have been contacted by several of our clients in the last few days asking how our Resilience training can help their employees work through this time of disruption. These conversations made us realize that we have so much we can give back.  So we put our expert team to work and they have created a special virtual version of our resilience training that directly addresses the changes we are facing with the COVID-19 situation.

This 90-minute virtual training program provides your people with a needed dose of Resilience, specifically designed to help during the current challenges and move your business closer to recovery. The program is full of practical response strategies to help people cope with all the disruption. It’s virtual, so you can participate from wherever your office might be located these days!

As part of our TRACOM Cares initiative, we’re offering this course at a greatly reduced cost during a time when your people need this training the most, but it might not be a budgeted priority for you. We want to do our part to help the world, and at the same time give our facilitators the opportunity to give back so they too can make a difference.

Please contact us if you might be interested in having a private, virtual instructor-led employee resilience training for up to 50 people at a time. We will provide the virtual classroom technology, the facilitator, and the content for your team, department, or organization.

If you are ready to start—or to resume—building up the Social Intelligence of your employees and your organization, we are here to help. If you have questions or need guidance, please let us know. We’re in this together, and we’ll come through this together.


David Collins, Chief Executive Officer, TRACOM Group

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