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TRACOM Leadership – Dan Day

Dan helps people and organizations improve productivity and leadership through heightened interpersonal skills.

Dan Day helps audiences learn how social intelligence leads to higher performance through leaders and teams that become better communicators and more collaborative, resilient and agile.

Dan was on the BI Worldwide executive team when it achieved the Malcolm Baldrige National Quality Award for organizational performance excellence, presented by the President of the U.S. He is the author of Brandtender Marketing: True Customer Engagement From the Inside Out and Engage Your Valued Customers, as well as numerous articles for national publications.

A recognized author, leader and communication expert, Dan is a member of the National Speakers Association, a Certified Competent Toastmaster and has presented to thousands at universities, associations and businesses—always in an entertaining, down-to-earth style.

Read Dan’s recent articles:
The Magic Pill For Success, An Engaged Culture
60 Minutes Reveals How Social Intelligence Helped The Cubs Win the World Series
In Dogged Pursuit of Agility

Some of Dan’s recent presentations:

Dan’s most requested speaking topics:

  • “Communicate with STYLE!”
  • “Your Culture Becomes Your Brand”
  • “Versatility: The Key to Personal and Organizational Excellence”
  • Don’t Get Fired By a Robot:  How Social Intelligence Outwits Artificial Intelligence

 What organizations are saying about Dan:

 “I had such a great time at the retreat it was easy to share all the positive energy and excitement with my coworkers. They were so excited about everything I had to say…I was overwhelmed with the response from them. This morning was like ‘starting over’ in our store. Thanks for recognizing the needs and giving us tools to help make that happen in our stores!”    – Sterling Drugstores

“Thanks for a very successful event. We all appreciated your flexibility in tailoring the content to our business needs.”    – United Way

Honored to work with:

Acura, American Advertising Federation, Association for Training & Development (ATD), BI Worldwide, Business Network International, Forbes.com, HR Connection, HR Roundtable, Motivation Strategies, National Speakers Association, St. Jude Medical, SHOWA Global Sales Conference, Society for Human Resource Management (SHRM), Sterling Drug, United Federation of Teachers, United Way, Valent Air Management Systems, and any others.

Connect with Dan


Books & Articles by Dan

Brandtender Marketing by Dan Day

Brandtender Marketing: True Customer Engagement From the Inside Out

This book helps businesses understand and deliver on the premise that “your people are your brand.” By empowering employees to leverage their individual styles, they’ll build the relationships required to help customers enjoy their experiences. The book outlines employee-customer encounters that go from “Unforgivable” to “Unforgettable,” a powerful reminder of how important employees are to the success of any business. No two organizations have the same cultural DNA, and that’s what differentiates you from the competition—once you learn how to leverage it.