Whitepaper: SOCIAL STYLE® and The Five Dysfunctions of a Team

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Social Style is known for working “well with others.” The Social Style approach to building communication and relationship skills provides complimentary learning and skills to a range of training initiatives, including other programs that support leaderships development, engagement building, sales process and many more. Our Social Style Connections whitepaper series addresses these advantages to help L&D and HR leaders build a comprehensive curriculum of programs. “The Five Dysfunctions of a Team” by Patrick Lencioni outlines five common pitfalls that prevent teams from achieving their full capabilities. This whitepaper looks at how the behavioral preferences and emotional intelligence (EQ) components of TRACOM’s SOCIAL STYLE Model™ relate to the “Five Dysfunctions” concepts.

Five Dysfunctions of a Team

In the modern organizational landscape, teamwork is the backbone of productivity and innovation. Teams play a pivotal role in setting strategies, generating new product ideas, and solving complex problems. However, it is not uncommon for individuals to express dissatisfaction with their team experiences. According to Patrick Lencioni, this discontent arises from the prevalence of dysfunctional teams. In his book “The Five Dysfunctions of a Team,” Lencioni identifies five common pitfalls that obstruct teams from reaching their full potential. A fundamental thread underlying these dysfunctions is the failure to cultivate an in-depth understanding of each team member’s behavioral Style.

The Five Dysfunctions of a Team are:

  1. Absence of Trust: Occurs when team members are unwilling to be vulnerable and open with each other.
  2. Fear of Conflict: Being set from the absence of trust, teams fail to engage in open, passionate debate, masking their true feelings.
  3. Lack of Commitment: This stems from the absence of healthy conflict and trust.
  4. Avoidance of Accountability: Between this stage and stage 3, it makes it difficult for teams to make and follow through on commitments due to their lack of accountability.
  5. Inattention to Results: Arises when team members prioritize personal interests over the collective goals of the team.

Lencioni’s five interrelated dysfunctions provide a comprehensive view of the challenges teams may encounter. Recognizing and addressing these dysfunctions is essential to creating high-functioning teams, though it requires discipline and persistence, given that teamwork’s success relies on changing behaviors and fostering a culture of collaboration and trust.

How TRACOM Can Help

Lencioni emphasizes that one of the most effective tools for building trust within a team is to provide team members with profiles of their behavioral preferences and personality styles. This insight helps break down barriers, enabling team members to better understand and empathize with one another. The SOCIAL STYLE Model, with its emphasis on behavioral Versatility, serves as an invaluable platform for addressing the five dysfunctions. It offers a practical framework for comprehending individuals’ behavioral preferences, strengths, and weaknesses. By delivering feedback on interpersonal skills and offering practical advice on contributing to teams, SOCIAL STYLE fosters greater interpersonal awareness, understanding, and ultimately leads to more productive and cohesive teams.