EVALUATING INTERPERSONAL SKILLS TRAINING
Growth-aspiring organizations continually look for ways to improve their organizational performance. Employee training programs are common, but measuring the benefits and payback of these initiatives is difficult. To help answer these questions, The TRACOM® Group conducted a research study of more than 500 recent graduates of interpersonal skills training programs. These “end users” were asked about their training experience and the impact that training has in the workplace.