Video: Director of L&D Emphasizes Need for Resilience Training

“We are the people that are most impacted by changes that reside at the top and float down, but also as an organization, we have to have a culture that really embraces Resiliency, but it’s not enough to just embrace it. You have to have the tools and resources to understand it and also have a common definition of what that means for the organizational culture.”

— Michelle Duncan, Director of Learning & Leadership Development, Penn State Health System