Research: Managerial Success Study

Documenting the Relationship Between Versatility and Job Performance


The TRACOM research evaluated the relationship between Versatility and various aspects of managerial effectiveness. The hypothesis was that managers higher in Versatility would perform better compared with managers lower in Versatility. It was also believed that Versatility would be a measurable part of overall job performance.


The study shows that managers with higher versatility perform better in critical business areas:

  • 25% are better at coaching others
  • 27% are better at leading teams
  • 19% are more likely to be promoted

4 Primary Questions

During this study, we were going to find answers for four questions:

  1. Is Versatility related to managerial effectiveness?
  2. Is there a meaningful difference in performance between managers with lower Versatility and managers with higher Versatility?
  3. Did compensation differ across Versatility scores?
  4. Is Versatility a significant component of managerial success?


This research study using a diverse group of managers from throughout the U.S. is additional evidence that the TRACOM Versatility measure is a powerful indicator of workplace effectiveness. As Versatility increases, so does performance. Further, there are significant and noticeable differences in performance between managers with lower Versatility and those with higher Versatility. Importantly, SOCIAL STYLE itself is not related to workplace performance, indicating that people of any Style can be effective managers. Thus it’s not a person’s Style that determines success, rather how effectively each person uses their Style with others.

SOCIAL STYLE and Versatility have helped improve organizational and individual performance for nearly 50 years. Our validated research model and the proven relationship between Versatility and performance are two important reasons SOCIAL STYLE is the most recognized and implemented interpersonal effectiveness model in the world.