Workforce Resilience: Learning to Embrace the Next Normal

Your Employees are Stressed, and Business has Changed

Businesses have been confronted with a wide range of challenges including economic struggles, layoffs, and transitions to and from remote work. These major shifts in day-to-day life are just some of the stressors that have caused ensuing feelings of uncertainty, loneliness, insomnia and anxiety. The increase of these struggles is shown in the level of mental distress among Americans rising exponentially in 2020.  A staggering 35% of US workers report that anxiety has interfered with their productivity and 25% report a decrease in the quality of their work, as shown in a study by Total Brain.




Companies around the world are faced with tackling the resulting challenges. A study (see below) cited that the chief concerns of executive global leaders during this time are a drop in revenue (82%) and employee well-being (63%). Not only is business changing, but people are more stressed and their well-being is more important than ever. It is critical that companies respond and adapt to these changing times as it becomes the next normal.


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Embracing the Next Normal With Resilience

“The pandemic is accelerating a yearslong trend toward focusing on the so-called employee experience, which includes company-led initiatives on mental health,” said David Johnson, principal analyst at Forrester Research Inc. Now more than ever, companies must prioritize their employees’ mental health and well-being by focusing on Resilience, the ability to adapt in times of adversity and to see challenges as opportunities for growth. This focus on Resilience is crucial for both employees and companies to be capable of bouncing forward when faced with change, or in today’s case, when change is the new norm.

“Thriving and resilient cultures endure through good times and bad. These cultures prove their endurance during tough times by experiencing minimized disruption of key outcomes, such as productivity, customer service and profit. Resilient cultures survive. Even during good economic times, new threats to organizations are constant — and constantly changing. Thriving, resilient cultures see accelerated performance compared with their peers.”

—Dr. Jim Harter, Chief Scientist, Gallup

Corporate Resilience Training

Resilience training has been proven to help improve employee wellness, stress and burnout. Implementing Resilience training teaches employees how to recognize emotional triggers caused by change and gives them proven strategies for changing their mindset and behavior to overcome workplace stressors. After attending TRACOM’s Adaptive Mindset for Resilience training, 80% of participants reported they are better able to remain flexible when things change at work.

“Resilience training is such an important leadership competency because leaders set the tone for their teams. If a leader is highly Resilient and they’re highly positive about things in the organization, their people will be too.”

—Steve Franklin, Director of Learning & Development, CoBank

The challenges facing businesses and their employees are going to have long-term consequences. This requires learning how to overcome these obstacles in order to embrace the next normal. With TRACOM’s Resilience training, participants measure their personal Resilience with an assessment and are taught how to productively deal with stress and adapt to change. And, because L&D leaders are dealing with constrained budgets and resources, TRACOM is offering unlimited usage of our Resilience training at a fixed, cost-effective price to help support companies and employees in 2020 and 2021.

Click here for more information on this limited-time Resilience training offer.

For more information about Resilience and how it can help your team adapt to changing circumstances, visit our Resilience training page. 

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