Video: TRACOM Speaker Dr. Casey Mulqueen on Cognitive Biases

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Analytical Style people can be hesitant to express

Analytical Style people can be hesitant to express their opinions, so it is sometimes necessary to ask questions to get their input. They generally prefer specific closed-ended questions that allow them to give precise responses (e.g., What is the deadline for this project) although they may elaborate on their response if they think it's necessary. They don't mind open-ended questions (e.g., How can we manage this project so we meet the deadline) but you may have to allow them some time to determine a response. Also, their response might include tangents, so be prepared to focus them back on the key information. A particularly effective method with these individuals is to send them questions in emails prior to asking in person. This gives them a chance to think it over and determine their responses.

When you find yourself in an emotionally charged s

When you find yourself in an emotionally charged situation, maintain self-control by solving a mental problem. This works by forcing your brain into action, preventing it from releasing stress hormones that create strong physical and emotional responses. Actively distracting yourself is an effective way to maintain self-control. If you are suddenly in a situation where you are feeling anger or frustration, for instance, shift your focus from the other person or situation to a mental problem. Make the problem challenging. For example, work out the solution to 15 x 18. This will force your brain to focus on the math problem and away from the stressful situation. The old adage that you should count to ten is not effective. The reason is that it is too easy and therefore, does not actively engage the brain. Distracting yourself with a difficult problem is an effective strategy for avoiding an emotional reaction. It is not important to solve the problem correctly. The point is to engage the brain region that solves problems, thereby preventing the emotional center of your brain from flooding the bloodstream with adrenalin and other stress hormones that cause strong emotional reactions.

If you polled a person's co-workers about the one

If you polled a person's co-workers about the one thing they should do more of, inevitably many people would focus on a person's Style Growth Action. For Amiable Style people this means they should initiate, or be more willing to take personal risks by stating their opinions and initiating activities. By being more assertive in expressing their true opinions, concerns and ideas, they will increase their own personal effectiveness and they will also have a positive effect on their co-workers. Their co-workers will have a better understanding of the person's beliefs, and the person will also have more influence over events.

Enhance your sense of humor. Humor can be a very e

Enhance your sense of humor. Humor can be a very effective strategy for dealing with stress. Research shows that the simple act of smiling (or even better, laughing) improves people's moods and immunity to stress. To use humor effectively, prepare ahead of time and then practice your new skill. To prepare, develop a 'library' of things that make you laugh. The library can be full of jokes, vignettes from movies or TV shows, funny things your friends have said, or anything else. The important thing is to have this library at your fingertips and ready to use. When feeling stressed, or when caught in a stressful situation, borrow from the library. Replace the negative emotions with something that literally makes you laugh out loud. Make a habit out of this, and you will feel much better!

Some aspects of effective leadership are universal

Some aspects of effective leadership are universal. We want our leaders to be honest, ethical, and competent. But different Styles of people look for specific attributes within their leaders, and even if you aren't in a formal leadership role, you can still display leadership abilities to those you work with.

Show your leadership ability to Expressive Style individuals by being outgoing and open in your communication. Be enthusiastic when you are sharing your plans and visions with them, since this will directly appeal to their emotions and hence commitment. If you are not in a leadership role, you can still model leadership behavior. These people will respond well to very direct behavior and especially to frequent communication. Stay involved with them and let them know how their work supports the team's goals.

Be the first to listen and the last to speak. In s

Be the first to listen and the last to speak. In situations where you are experiencing strong emotions, let others speak first. You will have the chance to express yourself in time, but this allows others to make their points and helps you to understand their opinions. With this understanding, you can then express your own viewpoints.