Video: Navigating Change

Change won’t occur unless your people are on board. Watch this short video to see how resiliency skills impact change programs.

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#ExpressiveStyle individuals will respond well to

#ExpressiveStyle individuals will respond well to managers who provide inspiration. Because they thrive on spontaneity and big ideas, managers who can provide them with exciting goals and personally enjoyable work will motivate these individuals to perform at high levels. They seek personal recognition, so they will look to their managers to provide them with regular feedback and approval, including professional recognition and benefits. They also like managers who are lighthearted and enjoy having fun, in addition to being serious about their work.
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On average, people use between 300 and 1,000 words

On average, people use between 300 and 1,000 words per minute in self-talk. What you say to yourself has a big influence on your beliefs and confidence. Do you focus on the positive or how you can improve, or on the negative and your shortcomings? Do not be surprised if you tend to say negative or limiting things to yourself; this is human nature. Research shows that humans suffer from a "negativity bias." Due to natural selection, the human brain is wired to find and respond to threats and setbacks. For example, we are more alert for predators than we are for a potential lunch. Because of this adaptive habit, we react to bad things more quickly, strongly, and persistently than good things. Unfortunately, this natural habit can be devastating for self-confidence. If you focus too much on the negative, you are reinforcing low self-confidence.⁣
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It should be no surprise to you that Amiable Style

It should be no surprise to you that Amiable Style people generally like personal meetings. When starting a meeting, don't rush into work tasks. Allow some time for small distractions and discussion of non-work matters. When making decisions or commitments, be sure to check that the person is in agreement since they sometimes won't express their concerns. Try to consider the person's possible viewpoints ahead of time, and bring these up yourself during the meeting.
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To increase your emotion awareness, write down you

To increase your emotion awareness, write down your emotional triggers: those things that cause you to feel stressed, frustrated, or angry. Triggers are not always major events, such as arguments with a co-worker; they can also be small things, like unwelcome noise from the hallway outside your office. A full awareness of your triggers is critical because it is the first step in understanding your emotions. Once you understand the sources of your difficult emotions, you can take steps to manage your environment, regulate your emotions, and not be as susceptible to stress.⁣
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Expressive Style people often make decisions based

Expressive Style people often make decisions based on their instincts and feelings. Because of this, they respond to salespeople who are lighthearted and who can display the exciting features of a product or service. They want to hear how a product or service is going to benefit them in a personal way. Since it is important for them to express their opinions, they will require a salesperson to give them plenty of opportunity to provide their input and opinions. They like salespeople who have high energy, and who are candid and direct in their approach.
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To maintain self-control you sometimes need to rec

To maintain self-control you sometimes need to recognize when you should leave tense situations. If you are in an emotionally heated conversation or situation, say, "I need time to think about this before I respond," or some other appropriate response that allows you to leave the situation. Not everything has to be dealt with immediately, especially if tempers are high. Separate yourself from the situation. Allow adequate time to pass so you, and the other person, can calm down. When feeling more controlled, you can then respond to the person. Remember that in these situations the amygdala is in control of your mind. It takes time to calm down and for your prefrontal cortex to resume control of your thoughts and actions. Leaving the situation is not escapism; it is a healthy and productive action that will result in a better outcome.
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