Listening and influence are two of the skills developed through TRACOM’s Behavioral EQ Model. It turns out they’re integrally related, so working on listening can also pay off with increased influence. So pay close attention to others!
* Ames, D., Benjamin-Maissen, L., & Brockner, J. (2012). The role of listening in interpersonal influence. Journal of Research in Personality. 46(3), 345-349.