According to Gallup, only 3 out of 10 employees are actively engaged in their work. Among the other 7 out of 10, 2 of these workers are actively disengaged. This means that 5 out of 10, 50% of your workforce is just sort of there.
So how do we motivate our employees to be more engaged with their work? Many executives think, “I can’t change the duties of the job, so I guess I will just need to continue replacing the people doing the job”, but in reality, the nature of the job is only a fraction of what motivates your workforce to be engaged. Yes, obviously, if a person is lacking the correct skillset to do a job they will be unmotivated, such as a communications major being placed in the role of an engineer. But for the most part, employee engagement is highly driven by emotional factors at work. How we feel we are treated, valued, and cared for, that is the core of what motivates us.
To enhance your workforce’s engagement you must enhance their behavioral and emotional intelligence, or as we like to call it Behavioral EQ.
We humans are highly social creatures who need to feel valued and respected to remain dedicated to a duty, this is true both in our personal and professional lives. Having a heightened understanding of our behaviors and emotions as well as what the behaviors and emotions of others means is crucial in developing an interconnected work environment. Behavioral EQ training does just that. The Behavioral EQ Model gives us a deeper understanding of ourselves, allowing us to understand our weaknesses and strengths, and giving us the tools to better understand our emotions and reactions. In turn, the model also equips us with tools to accurately assess other’s behaviors and emotions, and what they might mean, allowing us to more accurately interact with our peers.
If you want to increase engagement, you must tackle it from every angle. Giving your managers the tools to influence and listen (two core components of Behavioral EQ) is equally as important as training your staff to enhance relationships and teamwork skills.
There are 15 core components of TRACOM’s Behavioral EQ Model. We are measured and given insights on these core components, such as Self-Control – the ability to control emotions and impulsive urges. It is an indicator of ability to stay composed and focused, and Empathy — the ability to consider someone else’s perspective and display openness to others’ viewpoints. We learn ways to enhance our self-control or empathy, as well as all of the other components of the model.